What is the smallest order you print?
1,000 sheets, or a single roll, for each design. Below that the make-ready costs more than the paper and the per-sheet figure stops making sense.
Help and questions
Everything UK buyers ask about our papers, printing, proofs, lead times and delivery, in one searchable place.
Questions are grouped by topic below; the search box filters all of them at once.
- Ordering and quotes 8 questions
- Proofs and artwork 8 questions
- Papers and coatings 8 questions
- Sizes and quantities 8 questions
- Delivery and reprints 8 questions
Every question, in one place
Type a word to filter all 40 questions, or open a card to read the full answer.
How do I find out what my paper will cost?
Send the paper, size, colour count and quantity through the quote form or by email.
Send the paper, size, colour count and quantity through the quote form or by email. A written quote lands in your inbox within one working day.
Why is there no price list on the site?
Paper, size, colour count and quantity all move the price, so a table would mislead.
Paper, size, colour count and quantity all move the price, so a table would mislead. Each job is priced in writing on its own figures.
How is an order paid for?
By invoice, in pounds sterling, raised after quote acceptance and proof sign-off.
By invoice, in pounds sterling, raised after quote acceptance and proof sign-off. The invoice shows the amount and the due date.
Can I order unprinted paper?
Yes, say so on the quote form. Plain stock carries the same minimum and goes straight to production with no proof stage.
Can I reorder the same print later on?
Yes. Your approved artwork stays on file, so a reorder needs only a quantity and a fresh written quote.
How far ahead should I place an order?
About three weeks before the last carton runs out. That allows for the quote, the proof, 4–6 working days on press and 2–3 in transit.
Can I order two different papers on one quote?
Yes. Put each paper and its quantity on its own line and they are priced together and, where production allows, delivered together.
What exactly is a design proof?
A PDF with your artwork at true size on the sheet, roll or liner you ordered.
A PDF with your artwork at true size on the sheet, roll or liner you ordered. It costs nothing and the press waits for your approval.
How many rounds of proof changes do I get?
As many as it takes. Most jobs settle in one or two rounds, and there is no charge for more.
Which artwork files print best?
Vector files: AI, EPS, PDF or SVG. A PNG at 300 dpi at print size is fine; a small JPG lifted from a website is not.
Can you match a Pantone colour?
Yes. Give the solid-coated number and the ink is mixed to it.
Yes. Give the solid-coated number and the ink is mixed to it. On kraft the brown tint shifts the result slightly, and the proof notes that.
Can you redraw a low-resolution logo?
Often. Send what you have and we say whether it traces cleanly or needs a vector from your designer.
What does step-and-repeat mean?
Your logo tiled across the whole sheet at a set spacing, rather than printed once in a corner.
Your logo tiled across the whole sheet at a set spacing, rather than printed once in a corner. The fold never cuts through it, and the operator cannot put the sheet on the wrong way.
What should I check on the proof before approving it?
Spelling, phone numbers, where the logo sits against the fold, and the colour names.
Spelling, phone numbers, where the logo sits against the fold, and the colour names. Whatever is on an approved proof is what gets printed.
Can I print full-colour photographs on food paper?
No. These papers take 1–4 spot colours, so flat logos, line art and type print crisply while photographs and gradients do not.
Does greaseproof paper have a coating on it?
Usually not. Greaseproof resists fat through the way the fibres are refined and pressed.
Usually not. Greaseproof resists fat through the way the fibres are refined and pressed. Wax and paraffin papers are coated, which is why heat softens them.
Which of your papers can go in the oven?
Oven-safe greaseproof grades, typically to about 200°C. Waxed papers melt, so they stay out of the oven.
At what temperature does wax paper start to soften?
Dry wax from roughly 80°C and paraffin from roughly 60°C, as typical trade figures.
Dry wax from roughly 80°C and paraffin from roughly 60°C, as typical trade figures. A heat lamp over chips will pass both.
How is glassine different from greaseproof?
Glassine is supercalendered until it is dense, smooth and slightly see-through, with no coating.
Glassine is supercalendered until it is dense, smooth and slightly see-through, with no coating. It resists grease and air, which is why bakers and sweet makers like it.
How does freezer paper keep meat?
A thin plastic coating on one face sits against the meat and keeps air and moisture out down to −18°C.
A thin plastic coating on one face sits against the meat and keeps air and moisture out down to −18°C. The paper face takes print and a marker pen.
How heavy are your papers?
Sheets run about 30–60 gsm, glassine 30–40 gsm and freezer paper 45–60 gsm before its coating.
Sheets run about 30–60 gsm, glassine 30–40 gsm and freezer paper 45–60 gsm before its coating. Heavier sheets feel stiffer and wrap less tightly.
Is kraft or white stock better for printing?
White shows a colour as mixed and holds fine detail. Kraft gives a warm, natural look and suits one dark colour; a second colour on kraft can look dull.
Do the inks dry fully before the paper is packed?
Yes. We use soy and water-based food-safe inks, and the sheets are fully dry before they are counted and boxed.
How do I choose a sheet size?
Measure the item and allow enough paper to wrap it with a fold underneath.
Measure the item and allow enough paper to wrap it with a fold underneath. The sheet and roll size chart lists the usual pick for each paper.
What does 1,000 sheets look like when it arrives?
One or two flat cartons, depending on sheet size and weight.
One or two flat cartons, depending on sheet size and weight. The reams inside are wrapped and labelled with size and count.
Do rolls come in custom widths?
Yes. The common widths are 300, 375, 450 and 600 mm; anything else is slit to order and quoted as a custom cut.
Can I mix sizes in one order?
Yes, as separate lines on the quote. Each size is cut and packed on its own and the minimum applies to each design.
Is there a maximum order size?
Not in practice. Big runs are spread across production days and can be sent in stages as they come off the press.
How many wraps will I get from a roll?
Divide the roll length by the pull per item. A 300 m roll at a 400 mm pull gives about 750 pieces.
Does the price per sheet fall at higher quantities?
Yes. Set-up is a fixed cost, so the per-sheet price drops as the run grows.
Yes. Set-up is a fixed cost, so the per-sheet price drops as the run grows. Ask for two quantity breaks on the quote and compare.
Can I order liners pre-formed to my loaf tin?
Yes, for the four typical loaf sizes from mini to large. Other tins are quoted as flat sheets cut to fold into the tin.
How long until my order arrives?
4–6 working days on press after proof approval, then 2–3 working days in transit to a UK mainland address.
Is delivery really free?
Yes. Tracked delivery to UK mainland addresses is built into every quote.
Do you deliver outside the UK mainland?
No, we deliver to UK mainland addresses only.
How do I track my delivery?
With the tracking link emailed on dispatch. It updates at every scan until the cartons are signed for.
What if the paper arrives damaged?
Photograph the carton and the damage and tell us within 10 days.
Photograph the carton and the damage and tell us within 10 days. The affected cartons are reprinted or refunded.
What if the print is wrong?
If it differs from the approved proof, email photos inside 10 days and it is reprinted.
If it differs from the approved proof, email photos inside 10 days and it is reprinted. If the approved proof carried the error, we quote a reprint at the usual price.
Can I collect my order instead of having it delivered?
No. Every order is delivered to a UK mainland address; there is no counter to collect from.
What if I ordered the wrong size?
A size you approved on the proof is not a misprint, so it cannot be returned.
A size you approved on the proof is not a misprint, so it cannot be returned. Tell us anyway; a corrected reprint is quoted at the usual price.
No match. Ask us on WhatsApp or call +44 7578 382054.
Tell us what you wrap
Name the paper, a size and a quantity, and attach a logo if you have one. A written price and a free design proof come back within one working day. Rather talk it through? Call +44 7578 382054 or message us on WhatsApp.